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Customer Satisfaction and Complaint Management System

(ISO 10002)

A Customer Oriented Approach All our customers have easy access to the complaint system via e-mail, internet, phone, letter, kiosks and through other Companies. Complaint forms are also available in the Braille alphabet for our visually impaired passengers. Contact information for perception of cust...

/sustainability-1/management-systems-2/iso-management-systems/customer-satisfaction-and-complaint-management-system

ISO Management Systems

...confirmed to be valid every year, are listed below: Quality Management System - TS ISO EN 9001, Customer Satisfaction and Complaint Management System - TS ISO 10002, Occupational Health and Safety Management System - TS ISO 45001, Environmental Management System - TS ISO EN 14001, Information...

/sustainability-1/management-systems-2/iso-management-systems

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#AntalyaAirport

Fraport TAV Antalya Airport Mobile Application

Keep informed about the Airport and your flights at all time.

Thanks to its archeological and natural beauties, Antalya is called “The Turkish Riviera”. Antalya, where sea, sun, history and nature combine in a magical way, has the most beautiful and cleanest shores of the Mediterranean.

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