ACI Europe Commercial Forum Held in Antalya.
...rport hosted the ACI Europe Commercial
Forum betwe
en 19–21 May, welcoming 55 airport repres
entatives from over 20
countries.
The ev
ent aimed to introduce the airport’s expansion project and
newly op
ened terminal buildings.
Held at Delta Hotels by Marriott Antalya, the forum began
with an op
ening speech by Antalya Airport G
en
...G
ender-Based Viol
ence and Harassm
ent= GBVH: Fraport TAV does not accept g
ender-based harassm
ent, viol
ence and discrimination that may occur among its employees, business partners and subcontractor employees. With the same principle, Fraport TAV rejects the exposure of its passangers and local people to viol
en
...va, nuts dried fruits, tea and coffee, honey, souvenirs, silver, jewelry, home textile, garments, rugs, carpets and lighting....
...manufactures and markets high-quality crystals, genuine gemstones and created stones as well as finished products such as jewelry, accessories and lighting....
...Luxury Square, presents world-famous, luxury, fashion-leading brands to passengers. Located at a central point with its multi-brand store concept, Luxury Square offers glamorous and glowing products of various brands, each more valuable than the other....
...With freshly prepared waffles, frozen yogurts, and colorful sweet options, Sweet Delights is the perfect stop for both kids and adults. Thanks to the specially designed play area for families, little guests can have fun while you enjoy a delicious break....
...eats brings a world of sweetness to your journey. Enjoy freshly made donuts, refreshing ice cream, and a colorful selection of candies that will brighten your day. Whether you’re craving a quick treat or a little indulgence, Sweetie Treats is the perfect stop for travelers of all ages....
...rieties in our country by creating a balance between modern technology and traditional production, is waiting for you in the check-in hall of the Domestic Terminal....
...et the snacks, food and beverage needs of our passengers during baggage claim....
...rs, they brought their guests together with different flavors....
...rder to respond to the requests of our unique passengers, it offers the chance to make delicious salads in your own style, as well as various food and beverage products....
...Enzo offers a contemporary take on Italian-inspired cuisine, blending tradition with modern flair....
...Turkey, offering travelers a journey through authentic regional flavors....
...their departure with its wide selection of tasty menu items....
...elicious and fresh meals prepared in its own kitchen. R’goletto also serves a local and international beers, alongside a range of other alcoholic beverages, creates a pleasant stop for passengers waiting for their flight....
...Enjoy quality and delicious food in the view of the apron....
...KFC shares its legendary recipe of crispy chicken with an irresistible variety of global favorites....
...“The Kebap Factory”, which presents the traditional kebab flavor with a different concept than the classic kebab shops, welcomes its guests on the departures floor of the 2nd International Terminal....
...Leaf doner kebab, which is one of the indispensable tastes, continues to offer its guests under hygienic conditions by adding years of experience to 100% local and natural beef....
...Arby’s® presents its guests with roasted sandwiches, wraps, salads and delicious curly potatoes, which are unique in the world, different from their counterparts both in taste and appearance. The beef that Arby’s® uses in its sandwiches is sliced fresh at the time of order after it is cooked slowly in the oven for 4 hours....
...prepared with only natural, additive-free ingredients....
...In 2007, Popeyes® chicken, which combines traditional flavors with authentic flavors with its unique flavor formulas, marinated with special spices 12 hours in advance, served crispy and warm, met chicken lovers in Turkey....
...st and nutritious meals that the whole family can enjoy....
...Burger King®, which always pays great attention to production and service in international quality and hygiene standards, serves at Antalya Airport Domestic Terminal, 1st International Terminal and 2nd International Terminal....
...ing beverages prepared from daily and best ingredients are available at the 1st International Terminal after passport control points....
...comes its guests in a sitting area where they can enjoy their time before the flight....
...A modern cafe where authentic Italian coffee, food and drinks are carefully prepared. They invite guests from all over the world to practice the traditions of contemporary Italian life in more than 30 locations in 10 countries around the world....
...Gloria Jean’s Coffees, which has been developing and growing continuously since the first day, today serves in more than 1200 branches in approximately 50 countries around the world and shares this passion with all coffee lovers....
...bal teas, freshly squeezed fruit juices and different delicious products at any time of the day....
...also offers its guests a fascinating coffee experience by carefully preparing the world’s best quality, freshly roasted coffee beans....
...Offering different options to ice cream lovers with its delicious varieties, Mado offers the difference of real ice cream with the taste of the milk of goats fed in the rich geography of Kahramanmaraş and the "sahleb" obtained from the root of the wild orchid in the region....
...f many domestic and foreign toy brands with children....
...ering a wide range of products for healthy
living enthusiasts. In addition to
vitamins and dietary supplements, the store features sports nutrition products,
women’s health items, baby care essentials, and much more — providing practical
solutions for your pre-travel needs....
...world; Aiming to offer designs that fit every moment of the day, from day to night, AVVA is on the gate floor of Antalya Airport Domestic Terminal....
...Combining French nobility with sporty elegance,
Lacoste is now at Antalya Airport. With its modern design, rich product range,
and unique store layout, Lacoste awaits you in the domestic terminal of Antalya
Airport....
...well known brands, SuperKids awaits its young passengers with the latest
collections from favorite brands like Adidas, Nike, Puma, Lacoste, and GAP....
...Combining comfort and elegance in men’s and
women’s clothing, Lufian is at your service at Antalya Airport Domestic
Terminal!...
...Tiffany&Tomato, the brand of young and young women who want to be stylish and comfortable, continues to serve its customers on the gate floor of the Domestic Terminal with its renewed face....
...elected books, magazines, snacks, and everyday essentials in airports and stations....
...POP UP KIDS store offers excellent options
to our passengers with children with its rich product range in children’s
clothing and toys categories. Clothes and toys, which have a very modern look
with their fashionable styles, are waiting for our passengers with the
assurance of POP UP KIDS. Pop up Kids store is in International Termi...
...Clocks, frames, lighting, calendars and notebooks, kitchen bathroom accessories, personal accessories, colorful bags and wallets, desk and office accessories and many more options are available in Bun Design stores....
...ything you will need during travel is in Be Different stores. We are waiting for you at Be Different stores for souvenirs, technology products, design toys and more....
...Trendy jewelry that closely follows the fashion, unique souvenirs and much more... Everything you need is in Bitaki store. Don’t forget to stop by Bitaki store before your trip!...
...Promising to offer unique experiences to guests
of all ages, The Land of Legends has now introduced its brand, The Land of
Legends Store, which features personalized and licensed products, to passengers
with its new store in Antalya Airport International Terminal T2....
...vice. Special parking areas are available for passengers with limited mobility. 0-15 minutes of free use is offered in the domestic transit area.
All subscription transactions for Fraport TAV Antalya Airport parking areas are carried out by the Subscriber Center located on the ground floor (P1) of the multi-storey car park. In addition, free parking for disabled, martyr r...
ATU Duty Free at Antalya Airport offers a privileged shopping experience with duty-free stores filled with world brands and a wide variety of categories, the Luxury Square with its multi-brand concept and boutiques of global brands, and the Old Bazaar brands offering the most exclusive selections of authentic local products. We look forward to welcoming you to our stores.
...ne and local food, fragrances, rare whiskeys, authentic Turkish souvenirs and luxury fashion brands are at ATU stores....
Fraport TAV Antalya Airport offers its passengers unique tastes both before and after the flight.
...Many food and beverage brands are waiting for you at our terminals, offering flavors for every taste....
Fraport TAV Antalya Airport offers its passengers a unique shopping experience with its rich and modern retail concept.
...Our terminals host many brands from jewelry to fashion, from home textiles to electronic products....
Would you like to take your airport experience to the highest level with our CIP services that will give you priority and privileged service?
...With our professional and hospitable team, we are with you 24/7 at the terminals with the services you will see below....
Buy Now
...Experience an exceptionally special airport experience with first-class CIP services to suit your every need. You can sit back and enjoy our tailored services....
Feel like you are above the clouds even on the ground with the CIP/GENERAL AVIATION TERMINAL service that you can use on your private or scheduled flights.
...DETAILS...
In addition to lounge access, enhance your travel experience with assistance and exclusive passage, making your journey more special and enjoyable.
...DETAILS...
Leave your travel stress behind in our stylish and comfortable lounges and enjoy your airport experience with privileged services.
...DETAILS...
...34 013 09 83
+90 242 315 13 52
Serkan Seymen
Commercial Contracts Specialist
serkan.seymen@antalya-airport.aero
+90 535 454 24 99
+90 242 315 13 14
Merve Zileli Büyükkonuklu
Commercial Leasing Specialist
merve.zileli@antalya-airport.aero
+90 535 474 66 79
+90 242 315 13 17
Abdullah Önder
Commercial Contracts Assistant Specialist
abdullah.onder@anta...
...Airport charges are determined by General Directorate of State Airports Authority. To see Antalya Airport charges, please review «PPP Charges Tariff» file in the link.
https://www.dhmi.gov.tr/Sayfalar/UcretTarifeleri.aspx...
...2023 DOMESTIC PASSENGER TRAFFIC
2023 DOMESTIC PASSENGER TRAFFIC
PEGASUS
PGT
1.887.239
30,9%
SABIHA GOKCEN
SAW
2.219.225
36,4%
TURKISH AIRLINES
THY
1.794.962
29,4%
ISTANBUL
IST
1...
...Parking fees are collected based on the entry and exit times of the vehicles in the parking operation and pricing system.
The monthly subscription period covers a 30-day period from the first entrance and without exit. In case of multipleentries and exits in the mountly Subsciption application, the fee in the table is applied with a 25% increase. (Excludi...
IRONMAN 70.3 Türkiye
...from 78 countries competed, our FTA Sports Team Men’s Team showed a great performance and achieved the third place. We are proud of them!...
Archive Announcement
...1- Archive Announcement 1
2- Public Hearing and Process Participation Meeting...
Active Announcement
...
...
...Quality Managem
ent System TS ISO
EN 9001
Customer Satisfaction Managem
ent System ISO 10002
Occupational Health and Safety Managem
ent System ISO 45001
Environm
ental Managem
ent System TS ISO
EN 14001
Information Security Managem
ent System 27001
Energy Managem
...FTA Compliance Commitment
Integrated Management System Policy...
...on project, is based on the principles of transparency, accessibility, sensitivity, impartiality, confidentiality, accountability, community-oriented approach and is continuously improved in line with your feedback.
Please use the link to submit your feedback....
...Environmental And Social Impact Assessment (ESIA)
Non-Technical Summary (NTS)
Stakeholder Engagement Plan (SEP)
Environmental And Social Action Plan (ESAP)
Environmental And Social Management Plan (ESMP)
Land Acquisition Audit Report and Corrective Action Pl...
(ISO 14001)
...on of Ecological Balance, Economic and Social Awareness
Our company aims to balance effects of the outcomes of its activities on ecological environment sustainably as well as considering economical, social and public benefits.
With this approach, The Organization has established an Environmental and Social Manageme...
(ISO 50001)
...ve is to operate in accordance with the ISO 50001 Energy Management System standard for the continuous improvement of energy performance, including energy efficiency and energy consumption.
It is aimed to reduce carbon emissions with this standard to support the protection of the world from global warming an...
(ISO 27001)
...The Organization considers it an essential goal to engage in activities according to the standard ISO/IEC 27001 Information Security Management System in order to ensure “confidentiality, integrity and accessibility” of information.
Such standard is aimed at enhancing customer satisfaction and maximizing protection for i...
(ISO 45001)
...rotection of the employees from occupational accidents and diseases, ensuring workplace safety, enhancing labor productivity and improving working areas within the framework of all existing laws and system requirements.
Some of the practices in question are listed below:
Risk Assessment and Action Plans,
Theoretical and on-the-job...
(ISO 10002)
...A Customer Oriented Approach
All our customers have easy access to the complaint system via e-mail, internet, phone, letter, kiosks and through other Companies. Complaint forms are also available in the Braille alphabet for our visually impaired passengers.
Contact information for perception of customer expectations and for assessing their satisfaction is as follows:
Ph...
(ISO 9001)
...ciples underlie our philosophy of meeting requirements of the legislation, standards and the customers from the perspective of sustainable management, and of continuous improvement.
Customer orientation,
Leadership,
Involvement of staff,
Process approach,
Perfomance monitoring and Continuous improvement,
Factual a...
CMS and Ethics
...Fraport TAV is committed to being transparent, fair and accountable in its dealings with its stakeholders (employees, managers, suppliers and third parties,…). In performing its activities, the company complies with the applicable legislation and its contractual obligations, and acts within the frame of its Code of Ethics. In this context, Compliance Management System is...
(SMS)
...One of the most essential purposes of civil aviation organizations is to eliminate or minimize the risks arising out of their activities. In civil aviation system, aircraft manufacturers, air carriers, aircraft maintenance organizations, airport operators, terminal operators, ground handlers, fuel suppliers and catering companies are the most important actors. It is known...
(ACI-ACA)
...al, a series of systematic activities are undertaken. Such activities are defined in Airport Carbon Accreditation Guideline Document, and standards ISO 14001 and ISO 14064.
The Organization participated in the Airport Carbon Accreditation (ACA) initiative started by Airport Councils International (ACI) Europe in 2010 and obtained:
Level 1 accreditation “Mapping” in Apri...
...INTEGRATED MANAGEMENT SYSTEM
Integrated management systems are important tools that maintain the success and transparency of our business model.
The Organization has set up an Integrated Management System in order to be able to manage all its processes efficiently, productively and sustainably in order to attain all the strategic go...
Regularly audited systems maintain the success and transparency of our business model.
...INTEGRATED MANAGEMENT SYSTEM
The Organization has set up an Integrated Management System in order to be able to manage all its processes efficiently, productively and sustainably in order to attain all the strategic goals set with the leadership vision. Such systems have been approved and certificated by the accredited organizations. The certific...
...out its activities with a perspective of effectiveness and efficiency, our organisation focuses on the Sustainable Development Goals (SDGs) of the United Nations, which were established globally to eliminate poverty, protect the planet and ensure that all people live in peace and prosperity.
Climate change and energy managem...
...FTA Sustainability Commitments
It is a reality that there is a paradoxical situation between Civil Aviation activities and climate change prevention activities. Because on the one hand, while trying to reduce CO2 emissions, on the other hand, efforts are being made to increase travelling by air. For this purpose, it is aimed to build modern airports, to incre...
...these resources, which are scarce in our world even now, in the future. For this reason, we have to consider the needs of future generations by using scarce resources effectively, efficiently, and it is precisely at this point that the concept of sustainability gains meaning.
The concept of sustainability was first discussed in 1983 in the report en...
...Every day of the week, 7/24.
Phone
Havaş Call Center: 0850 222 0 487
E-mail
lostbag@havas.net...
...If you have forgotten or lost your luggage in the baggage belts in the baggage calm area; your baggage is missing or damaged; Contact the Lost Services Office of your airline company.
You can find out which ground handling company serves your airline by searching the airline name or code below....
Thanks to its archeological and natural beauties, Antalya is called “The Turkish Riviera”. Antalya, where sea, sun, history and nature combine in a magical way, has the most beautiful and cleanest shores of the Mediterranean.
...Discover more on Antalya...
131 airlines flights to
327 different destinations all over the world
26.346.068 passengers
...Destinations map
Floor plans
Terminal guidance
Transport map
Services from A to Z...
...rganization is based on the principles of transparency, accessibility, sensitivity, impartiality, confidentiality, accountability, passenger-oriented approach and is continuously improved in line with the feedbacks....
Fraport TAV Antalya Airport has been awarded the certificate created by the Airports Council International (ACI World), which determines pandemic measures.
...creditation, whose main purpose is to protect passengers and employees from the risk of transmission and to promote healthy travel, defines very comprehensive designed measures consisting of 10 main articles and 117 sub-headings....
...nks other than state banks. You can make your payments online through the interactive tax office "https://ivd.gib.gov.tr" web and mobile applications. There is also an ATM machine at our airport where you can pay your international fee.
There is no need to get a departure fee stamp for the following people:
• People who have a residence permit abroad as of the date of...
Many different options are offered in the different rent a car offices within the terminal.
...Rent now...
Benefit from the advantages.
...More information...
...Fluggäste müss
en bei Ihrer Abreise an der Passkontrolle ein
en gültig
en Reisepass oder Personalausweis vorleg
en. Das vorgezeigte Dokum
ent darf nicht vor
Ende der Reise ablauf
en. Beacht
en Sie, dass die Einreise in einige Länder nur möglich ist, w
enn der Pass noch mindest
en
...ICF Airports sorgt täglich in Zusammenarbeit mit den entsprechenden Behörden und Fluggesellschaften für Ihre Sicherheit am Flughafen. Wir befolgen alle Vorschriften, die von Sicherheitsorganisationen, wie der ICAO (International Civil Aviation Organisation)...
...Die Verfahren und Restriktionen für eine Mitnahme von Haustieren variieren von Fluggesellschaft zu Fluggesellschaft. Deshalb empfehlen wir Ihnen, rechtzeitig Kontakt zu Ihrer Airline aufzunehmen, um Informationen über Beschränkungen und notwendige Dokumen...
...Sie können Verwandte und Freunde im Abflugbereich aller Terminals mit dem Auto absetzen, Sie dürfen allerdings nicht länger als 2 Minuten halten. Aus Sicherheitsgründen ist es nicht gestattet, das Fahrzeug zu verlassen.
Natürlich können Sie auch unsere Parkmöglichkeiten nutz...
...stark verspätet oder wurde er sogar ganz gestrich
en?
Im Fall solcher Unannehmlichkeit
en sind Fluggesellschaft
en per Gesetz dazu verpflichtet, Sie über Ihre Rechte zu informier
en. Sie müss
en Sie auch darüber aufklär
en, wie und wo Sie Beschwerde einreich
en könn
en.
W
end
en
...Nach der Passkontrolle und Gepäckausgabe müssen Sie den Zoll passieren. Sollten Sie keine anmeldepflichtigen Waren mit sich führen, können Sie direkt den grün gekennzeichneten Ausgang nutzen. Wenn Sie anmeldepflichtige Waren<...
...Nach der Passkontrolle erreichen Sie die Gepäckausgabe. Kostenlose Gepäckwagen stehen Ihnen hier selbstverständlich zur Verfügung.
Für die Gepäckbeförderung und –ausgabe am Flughafen sind die Fluggesellschaften und ihre Abfertigungsfirmen verantwortlich. Bitte kontaktieren Sie die...